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Privacy Policy

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Flowers in French is committed to protecting your privacy and safeguarding your personal information. This policy explains how we collect, use, and store your data when you visit our website or work with us.

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1. Who We Are

Flowers in French is a floral design business based in Worcester, UK, specialising in bespoke wedding and event florals.
Business name: Flowers in French
Email: hello@flowersinfrench.co.uk

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2. The Information We Collect

We may collect the following information:

  • Your name, email address, and phone number (via enquiry forms or email)

  • Event details such as wedding dates, venues, and floral preferences

  • Billing or payment information when processing orders or bookings

  • Information about how you use our website (via cookies and analytics tools)

 

3. How We Use Your Information

We only use your information to:

  • Respond to your enquiries

  • Provide quotes, process bookings, and deliver our services

  • Keep internal records

  • Improve our website and services

  • Send marketing emails (only if you have opted in)

 

4. Sharing Your Information

We will never sell your data. We may share it only when:

  • Required by law

  • Necessary to deliver our services (e.g., sharing delivery details with a courier or other suppliers regarding your event)

 

5. How We Store Your Data

Your information is stored securely and only for as long as necessary to fulfil the purposes described above or as required by law.

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6. Cookies

Our website uses cookies to improve your browsing experience and track website performance. You can disable cookies in your browser settings.

 

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to your information

  • Request that we delete your data

  • Withdraw consent for marketing communications

To exercise your rights, please contact us at hello@flowersinfrench.co.uk.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

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Last updated: 15 August 2025

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